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Manager - Operations

Hyderabad, Telangana, India

About the Role

- Complete ownership of retail operations, including cash, store operations, inventory and inventory management.
- Driving store level sales.
- Managing store assets and equipment.
- Executing and maintaining in-store visual merchandise.
- Responding to customer’s needs, complaints and concerns in a professional manner.
- Monitoring inventory levels and ordering new items.
- Planning and preparing for orders and stock movement.
- Delivering excellent service to ensure high levels of customer satisfaction.
- Handling a team of Sales and Operations
- Hiring, training, and overseeing staff.
- Monitoring and evaluating the performance of his existing and newly appointed team members.
- Ensure proper adherence to SOP (opening/ closing/ hygiene/ grooming standards/ inventory controls/ safety & security) etc.
- Undertaking store administration duties such as managing store budgets and updating financial records.
- Responsible for periodic audits & shrinkage


Pre- requisites:

·       Good command in both spoken and written English.

·       Should have a pleasing personality.

·       Excellent guest service skill.

·       Good knowledge of Sales.

·     5+ years’ of experience in a leadership role.

·       Ability to work well on a team.

·       Must be able to work weekends and holidays.


·       Graduate in any field & related experience in Sales/Retail field.

·       Familiar with Point-of-sale systems, MS office, etc.

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Thank you! We Will be in touch.

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